What We Do

Technical Writing

KMS & Associates technical writing solutions converts complex concepts, presents them the most precise way possible in a manner that readers — who are not always subject matter experts — will understand. We achieve this through the use of not only words, but images, graphs, etc. to create repeatable documentation and information to improve communications with internal staffs and external customers.

Our most common technical writing deliverables are shown here.

NOTE: If you do not see what you are looking for, contact us since the list is not meant to be all inclusive.

➢ Software Manuals/Guides

➢ Hardware Manuals/Guides

➢ Operator Guides

➢ Maintenance Manuals

➢ Installation & Configuration Guides

➢ Assembly & Disassembly Procedures

➢ Information for Use (IFU) Manuals

➢ Standard Operating Procedures (SOP)

➢ Confluence Wiki’s

➢ Quick Reference Guides

➢ Online Help

➢ Policies & Procedures

➢ Technical Reports

➢ Technical Diagrams, Illustrations, Charts, & Graphs

➢ Proposals

➢ Website Content

➢ LinkedIn Profile Creation

Business Writing

Experienced writers at KMS & Associates are helping organizations with their business writing focused on documents and communications used in a professional business setting. We create useful writing that conveys important information to a reader concisely, clearly, and effectively. The difference between business writing and technical writing is often the audience and a concentration on interpersonal information for the organization.

Our most common business writing examples are shown here.

NOTE: If you do not see what you are looking for, contact us since the list is not meant to be all inclusive.

➢ Human Resource Manuals

➢ Human Resource Forms Creation

➢ Employee Handbook

➢ Business Continuity Manual

➢ Business Policies & Procedures

➢ Resumes (Business/Personal)

➢ LinkedIn Profile (Create new & edit existing)

➢ Website Content Creation & Edits

Instructional Design & Development

Creating engaging learning activities is a must to engage clients and your workforce. KMS & Associates delivers compelling course content to facilitate training adoption. This is done by working with subject matter experts and identifying target audience’s training needs, then applying tested instructional design theories, practice, and methods to material development to ensure training success.

Our most common instructional design and development deliverables are shown here.

NOTE: If you do not see what you are looking for, contact us since the list is not meant to be all inclusive.

➢Training Programs

    • Business Writing
    • Management Principles
    • Technical Writing
    • Business Presentations
    • Developmental Writing
    • Regulatory Compliance — FDA 21 Code of Federal Regulations (CFR) 820 and Corrective Action Training
    • Tollway Operations Training by Personnel
    • Sales Management Product Training

➢ Instructor-Led Training/Webinars (Zoom)

➢ e-Learning Programs

➢ Instructor Guides & Student Manuals

➢ Visual Aids

Contact Us
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KMS
Writes!

Karen M. Smith & Associates (KMS & Associates) is a certified woman owned writing and training company that operates under the watchful eye of owner, Karen M. Smith Jackson. Find out how we can assist you with your writing, documentation and repeatable business processes.

Certifications
Get in touch
Phone

(214) 929-6487

Email

[email protected]

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